These rugged ear hangers have been specifically designed for Theatre Sound Supplies; they're 0.5mm thicker than our normal ear hangers, making them a little more rugged. Sculpted so that a microphone can be positioned over or under the ear with the same hanger, they also have additional length so they can be cut down to the required size. These hangers are designed to take colour from marker pens, meaning they can be camouflaged to blend in onstage. We recommend using Hellermann, cut into small sections, to attach microphones at points along the hanger. As these hangers have a fixed length, they can be easily fitted by the performers themselves with the certainty of a consistent position show after show. Using an Ear Hanger can be an easy and effective way to fit microphones to performers where a more conventional approach is unavailable; for example, a bald performer or one that is wearing a hat. They are a great alternative to headset mics, and performers often find these more comfortable.
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Returns Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. We do not accept products that could be classed as a hygiene risk (wig clips, medical rolls), hazardous materials, or flammable liquids or gases.
Additional non-returnable items: - Gift cards - Downloadable software products - Some health and personal care items
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable): - Any item not in its original condition, is damaged or missing parts for reasons not due to our error - Any item that is returned more than 14 days after delivery
We are unable to refund any expenses incurred, including shipping costs.
Refunds Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 days.
Late or missing refunds If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Sale items Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to: Theatre Supplies Group,4.2 Litchurch Plaza, Litchurch Lane, Derby, DE24 8AA, United Kingdom. Please quote the sales reference and returns reference number clearly when returning an item.
Shipping To return your product, you should mail your product to: Theatre Supplies Group, Unit 25 Derwent Business Centre, Clarke Street, Derby, DE1 2BU, United Kingdom
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. If you qualified for free shipping, a fee of £2.50 ex VAT will be deducted from your refund total.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.